Refund policy

Returns
Unfortunately we are unable to offer returns on any of our products, although, there are certain situations or cases-by-case instances where returns can and will be granted.
The policy allows returns only when product has been damaged or has obvious defects.
All situations will be resolved via phone with management in our customer service department.

To complete your return, proof of damaged goods and defects will be required before any action is taken. All situations will be resolved via telephone with management in our customer service department.

Refunds
Once your return is received and inspected, we will contact you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then the credit will automatically be applied to your account and be used for the next purchase.
No monetary value will be refunded.

Shipping
To return defected or damaged product, you will be provided with a label and a scheduled pick up at our expense, as long as it is applicable. There will be situations where you may responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a traceable shipping service or purchasing shipping insurance. We will not be held responsible if the returned item is not received.